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Product Category
 
Product Conformity with Customer Requirements
*
 
Product Quality
*
 
Product Price
*
 
Product Technical and Technoligical Advancement
*
 
Packaging /Packing
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Payment Terms Suitability
*
 
Delivery on Time
*
 
Delivery Execution Procedures "Assistance Provided, Hospitality,...etc"
*
 
Advertising Materials (Brochures, Catalogues, Multimedia Presentation)
*
 
Customer Service (Salesman/CRM/Call center)
*
 
Response to Customer Inquiries/Complaints
*
 

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