We understand that your privacy is important to you. we believe that information collection goes hand in hand with transparency, this privacy policy explains how we at Elsewedy electric and all of its subsidiaries and affiliates collectively “Elsewedy” collects, uses and shares information we receive from you through using our website, to show our commitment into protecting all personal/identifiable data collected via our website/app collectively “the sites”.

Furthermore, we are committed to; a) describe how we use your data in this privacy policy; b)use reasonable measures to keep your data protected; c)not sharing your data with other parties to use it for marketing purposes; d) only share necessary data as per applicable laws to protect you and others; e)retain necessary data for a convenient time in order to help us maintain, understand and improve our website.

Type of collected Data

Elsewedy will be collecting the following data:

• Personal information which might identify you as individual as follows

• Surname, first name, title;
• User name;
• Demographic information (i.e. Postal code; gender);
• Telephone number;
• Email address;
• Social media account ID;
• Country of residence;
• IP Address…etc

It is essential to understand that by using any of our sites, you further consent to the collection, transfer, processing, storage, disclosure and usage of the collected data as described I this policy. We collect and process data when you directly provide Elsewedy with most it as follows:

• Make an online registration for one of our services/products;
• Undertake a customer survey or provide feedback voluntarily on any of our message boards or via email;
• Use or view our website.

Data usage

Elsewedy May use your information for the purposes of operating our business and other legitimate purposes permitted under applicable laws.  We may use your personal information as follows:

• To communicate with you about our products or services (i.e. marketing, newsletters, promotions, customer satisfaction surveys purposes and other communications related to our business);
• For customer, user administration and marketing;
• To inform you about our events, services, products and news;
• To administer the careers portion of the Website and process your application;
• To maintain business relationships;
• To better understand how visitors use our Website and products and services, in order to improve our Website and products and services and for other research and analytical purposes.

Data storage and retention

Elsewedy will securely store your data on our servers located at the Arab republic of Egypt, and will keep all collected data for no longer than it id deemed necessary and/or as required under applicable laws only for the purposes it was obtained for.

Data Sharing

We do not share, sell or rent your nonpublic information with third parties for marketing purposes, unless you have granted us permission/consent to do so.  We may share and use collected personal information as follows:   

• With our affiliates and subsidiaries worldwide;
• With third-parties as required to perform specific purposes on our behalf;
• To comply with the applicable laws, a judicial proceeding, court order or a subpoena other legal processes; 
• With law enforcement agencies, government and regulatory bodies to meet applicable legal or regulatory obligations
• Where it deems necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, brand protection…etc. 

Know Your rights

Elsewedy would like to make sure you are fully aware of your data protection rights under the applicable laws and regulations as follows;

Every user has the right to;

Access - You have the right to request copies of your personal data provided to Elsewedy, and to access any kind of data held about you and to learn its origin, purpose and means of processing. We may charge you a small fee for this service.

Rectification - You have the right to request the correction/completion of any information you believe is inaccurate.

Erase/Delete - You have the right to request the erasure of your personal information provided to elsewedy

data, under certain conditions.

Restrict processing - You have the right to request the restriction of processing your personal data under certain conditions;

Data Transfer - You have the right to request to transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Withdraw your consent, at any time you wish that your personal data not to be processed by Elsewedy.

Third Party policy

Elsewedy is not responsible for any action or policies of any third parties who collect information that users publicly disclose on other sites. our website contains links to other websites, if you click on such links you should read their privacy policy.

Data security

Elsewedy has implemented reasonable technical and organizational security measures to protect your personal data to protect personal data from loss, misuse, alteration, unauthorized access or destruction.

Children's Privacy

Elsewedy do not intentionally or knowingly accept, collect, use or disclose personal information from anyone under the age of 13, thus, we request that individuals under the age of 13 not to submit any personal information on our Website. 

 Effective Date, Policy Change

Elsewedy keeps its privacy policy under regular review and places any updates on this web

page. We reserve the right to change, modify, add or remove portions of this Policy at any time to our sole discretion This privacy policy was last updated on June16,2019.

We recommend that users revisit this Policy on occasion to learn of any changes. 

Contact us

If you have any questions about Our Company's privacy policy, the data we hold about you, or you

would like to exercise one of your data protection rights. please do not hesitate to contact us.

Email us at: Compliance-int@elsewedy.com

Call us: (+202) 27599700

Or write to us at: 311, New Cairo 11835, Egypt.